Orders may be placed online, using our secure credit card ordering system.
Alternatively you may order by post. Please include a cheque made out to 'Poppyland Publishing' to cover the currently listed prices of the items, adding £2.50 for post and packing for delivery within the United Kingdom, and £5.00 for orders outside the United Kingdom.
We normally ship on the day we receive your order, or the next working day. For UK deliveries we use Royal Mail and for overseas deliveries we use surface or air mail through Royal Mail. You should receive your order within ten working days.
We do not offer tracking of deliveries, but if you have not received your order within ten working days of placing it, please contact us by email at firstname.lastname@example.org and we will take appropriate action to ensure you receive the product.
If you receive one of our products in an unsatisfactory condition, please contact us immediately at email@example.com with details of the problem and we will take appropriate action to ensure you receive a satisfactory copy of the product.
You can cancel the purchase of a product at any time before the product has been dispatched. Please contact us immediately at firstname.lastname@example.org or use the telephone number on our contact page to receive information on dispatch.
We believe we can offer you a more efficient service if you contact us by email, with written information on any question you may have. However, if you have a particular issue, we will accept phone calls or messages during normal UK business hours. Please see our contact page for details.